Logistics use case
Delivery confirmation calls with Voice AI
Vrikshavoice calls customers 30 minutes before delivery to confirm presence, address, and any special instructions, reducing failed deliveries by 22 percent.
22%
Reduction in failed deliveries
₹64
Saved per route
98%
Multilingual coverage
The playbook
How delivery confirmation calls works on Vrikshavoice
- 1Trigger call 30 minutes before estimated delivery
- 2Confirm presence and address
- 3Capture special instructions
- 4Reschedule if customer unavailable
- 5Sync back to delivery partner app
Sample call
Logistics
Hi, your order will arrive in 30 minutes. Are you home to receive?
I will be back in an hour.
Got it, I will reschedule for 5 PM. Thank you.
Built for Logistics and last mile
Real time integration with delivery partner apps
Exception handling at scale
Multilingual customer comms
Reduces ground level CX cost
Common questions
FAQ on delivery confirmation calls
Direct integration with FarEye, Shipsy, LogiNext, and most major last mile platforms.
See delivery confirmation calls in action
Book a 30 minute demo. We will run a live logistics script and show the dashboard your team would use.