Healthcare use case
Appointment booking and rescheduling with Voice AI
Most clinics lose two to three appointments per chair per day to no shows and call queue abandonment. Vrikshavoice books, confirms, and reschedules round the clock in your patient preferred language, with calendar writes back to your EHR.
73%
Appointments fully automated
31%
Reduction in no shows
4.7/5
Patient experience score
The playbook
How appointment booking and rescheduling works on Vrikshavoice
- 1Inbound call from patient routes to AI receptionist
- 2Lookup of patient record and physician availability
- 3Slot offered, confirmed, written back to EHR
- 4WhatsApp confirmation with prep instructions
- 5T minus 24 hour reminder with reschedule option
Sample call
Healthcare
Hi, City Hospital here. May I know your registered mobile number?
It is 98765 43210.
Thanks Mr Sharma. Your last visit was for general medicine. Want me to book Dr Patil for tomorrow at 11?
Built for Healthcare
HIPAA mode with PHI redaction in transcripts
EHR webhooks for Athena, Practo, Eka, Cliniqon
Multilingual patient experience
Consent based recording with retention controls
Common questions
FAQ on appointment booking and rescheduling
Yes. Vrikshavoice has prebuilt connectors for Athena, Practo, Eka, Cliniqon, Allscripts, and a webhook based generic adapter for any EHR.
See appointment booking and rescheduling in action
Book a 30 minute demo. We will run a live healthcare script and show the dashboard your team would use.
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