Ecommerce use case
Customer win back campaigns with Voice AI
Churned customers are 4x cheaper to win back than new ones to acquire. Vrikshavoice calls churned cohorts with personalized incentives based on their past purchase history.
7%
Win back rate at 60 days
12%
Win back rate at 30 days
₹240
Avg AOV on revived customer
The playbook
How customer win back campaigns works on Vrikshavoice
- 1Segment churned customers by past category and recency
- 2Personalized opener referencing favorite product
- 3Capture reason for stopping if any
- 4Offer category specific incentive
- 5Send checkout link via WhatsApp
Sample call
Ecommerce
Hi Karan, you used to order from Velora monthly. We miss you. Want to know what is new?
Maybe. What is on offer?
I can give you 15 percent off your favorite serum. Want me to text the link?
Built for Ecommerce and D2C
Shopify, WooCommerce, Magento, Unicommerce integrations
RTO cost reduction up to 29 percent
Cart abandonment recovery
Repeat purchase nudges
Common questions
FAQ on customer win back campaigns
You define it. Most brands use 60 to 90 days no purchase as the threshold. Vrikshavoice triggers calls based on your CRM segment.
See customer win back campaigns in action
Book a 30 minute demo. We will run a live ecommerce script and show the dashboard your team would use.
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